Monday, November 10, 2014

Aurora Chamber Updates from Judy Marshall, CEO - November 2014

FINANCIALLY SPEAKING…
A follow-up to the Aurora Chamber's Annual General Meeting (AGM)

This article is long, but for those members who attended the AGM and had questions related to the financial statements, it is worth the read.

At the Aurora Chamber’s AGM held October 9, the financial statements as at June 30, 2014 (the Chamber’s 2013-2014 fiscal year-end), showed a deficit. Not many people heard the auditor say that the Chamber, despite the deficit, was financially sound. Few Ontario Chambers have a building that is mortgage free and a substantial amount of money set aside in reserve for emergencies or unplanned/unbudgeted expenses ($256,000 reported as at June 30, 2014). The Aurora Chamber is financially sound, but there is a lot of work that will have to take place over the next few years to ensure the legacy survives.

Budgeting 

Budgeting for most businesses, including non-profit organizations, involves a review of the priorities as set out in the strategic plan. Then, a review of issues that could affect the bottom line takes place, including membership renewal, sponsorship, event revenue, funds raised through non-membership revenue, and of course, all expenses related to achieving goals of the organization, plus salaries and the related expenses of operating a business. Best practice is to review the financial statements for at least three previous years before developing the current year’s budget. Finally, there is risk management, a review of the “what ifs” or what would the outcome be if . . .

The Chamber’s budget and financial status is reviewed monthly by me, a Finance Committee and the Board of Directors. Variances are expected in most budgeted areas, as it is rare that the assumptions made during the budgeting process become reality. This is due to unexpected economic trends that affect revenue streams for funders and sponsors, which directly influences the organization’s bottom line. And, there is always the potential for unforeseen circumstances that could affect events, such as “weather” and other challenges.

Even with an education directly related to the non-profit world, it was only after asking professors and auditors very basic questions that I began to truly understand and analyze financial statements. Possessing an ability to effectively navigate organizational finances is a good thing, as throughout my career I have been responsible for budgets ranging from the high millions to one million dollars and less.

Since arriving at the Chamber, a lot of changes have been made in how the financial aspects of the organization are handled and reported. I will clearly state that there were absolutely no questions about how funds were spent or the honesty and credibility of those in charge.

Review of Year-End 2011

The receivables (uncollected funds or funds owed by customers) were high, based on the Chamber’s annual budget. At some point, if outstanding invoices are unlikely to be paid (especially when they go back years) and if steps have been taken to obtain payment without success, they have to be written off. The Board accepted the first ‘hit’ in the 2010-2011 (year ending June 30, 2011).

That same year, revenue for the business directory collected in 2011 was deferred to the following year as the distribution date was changed. The Chamber reported an $18,545 deficit. It was a paper deficit to resolve outstanding issues. Financial policies and procedures were put into place for receivables.

Review of Year-End 2012

By the end of the 2012 fiscal year, revenue had grown by almost $90,000; there was a positive balance at year end.

Review of Year-End 2013

Yet another challenge . . . I have always struggled with the word ‘amortization’ that appears on most, if not all, financial statements. It is hard to understand, but is understandable! Amortization or the depreciation of assets is a non-cash deduction of owning business assets such as the building, parking lot, computers, desks and office furniture, etc. It is a non-cash expense that reduces the value of assets over time.

This also was the year Microsoft made major changes to its operating system and new computers had to be purchased. There was a $9,215 deficit due to a strategic planning session that was not budgeted. Amortization and the write off of computer equipment equalled $27,659, both non-cash items. The deficit was $36,874.

Review of Year-End 2014

This is the year end reported at the AGM held on October 9, 2014. There was a cash loss of $12,028 and amortization of assets at $24,416 for an overall loss of $36,444. The cash loss ($12,028) was due to lower than expected revenue from an event and unbudgeted staff training. However, even though revenue was down by $43,071 compared to 2013, overall expenses were also down by $40,258. The Chamber actually did very well with cost containment.

Staff Salaries

There was a question at the AGM related to staff salaries and why this expense was so high. My response is that salaries and staff benefits are a cost of doing business. After reviewing the results of a salary survey from other chambers, in many cases salaries of this Chamber are lower than others in Ontario. The staff at the Chamber is dedicated and talented. There is a cost for that!

FUTURE CHALLENGES

There are two major financial challenges for the Chamber during this fiscal year, July 1, 2014 - June 30, 2015.
  1. Moving the Home Show from the Aurora Community Centre to the Stronach Aurora Recreational Centre (SARC). We have agreed to the move to keep the Aurora Tigers Hockey Team here. We have estimated that there will be at least $20,000 in additional expenses related to:
    • Lack of parking at the SARC: Exhibitors will be moved to off-site parking.  A van or bus will be operating continuously during the hours of the show to an off-site parking lot.
    • Traffic control: Police officers will be needed to direct traffic to and from Wellington Street.
    • Increased advertising for the new location.
    • Increased electrical, setup and layout expenses.
    • Increased staff time, which is not calculated in the $20,000.

      It's a brand new show!

  2. Changes to the Current Value Assessment of the Town’s property where the Chamber office is located, as determined by the Municipal Property Assessment Corporation (MPAC). Property taxes have increased for the taxation years 2012, 2013 and 2014, resulting in an unexpected expense of over $13,000. Steps are being taken to appeal MPAC’s decision. 
NEW REPORT FROM THE ONTARIO CHAMBER OF COMMERCE:
A Straightforward Guide to Ontario’s Debt and Deficit

This latest report from the Ontario Chamber of Commerce (OCC) begs the question: Should Ontarians be concerned about the province’s fiscal situation?

Read How Bad Is It? What Do We Do About It? to learn more about Ontario’s fiscal situation and the steps the government can take to return itself to a path of fiscal sustainability.

LET US NEVER FORGET

This past weekend, on Remembrance Sunday, I laid a wreath on behalf of the Aurora Chamber of Commerce at the cenotaph. I beg everyone to remember those who served and those who lost their lives to give us the freedom that we have today.

Sometimes war doesn’t seem real until you see the motorcade escorting slain soldiers on the Highway of Heroes or view the tragedy as two soldiers are killed in Ontario – Corporal Nathan Cirillo and Warrant Officer Patrice Vincent. Both acts appear to have been deliberate by men who were recently drawn to Islamic extremism. On this Remembrance Sunday security in Britain was increased to protect against a terrorist plot that may have involved an attack on the Queen. 

Will life ever be the same again?

Judy Marshall, CEO
Aurora Chamber of Commerce
905-727-7262